Learning The Ropes
She has proudly worn her title as "Customer Happiness Guarantor" at FullBucket for the past five years. She has been instrumental in helping to establish the company as one whose reputation is based on outstanding product quality and a 5 star customer service experience.
"I just wanted to let you all know how special Hilary is. I was expecting to be treated like just another number as other companies do when there is a problem. But she treated me with respect and caring and changed my mood from pissed-off to one who will be shouting praises about FullBucket from the rooftops." Jan M. 2-year FullBucket Customer.
In addition to managing the backend operations and ensuring our customers are treated with compassion, she enjoys her "Do Good" role in the logistics of FullBucket's Domestic and International Giving Programs and excited to watch these amazing program continue to grow and help more families who need assistance.
A passionate advocate for animals and people, her hands-on role in FullBucket's Operations and Giving program allows her to make an impact in a variety of different ways.
Hilary and her family happily reside in the foothills of North Georgia.
“Making customers happy is an important part of what we do here at FullBucket, but helping them help their horses, dogs or cats lead healthier lives is something I’ll never get tired of doing.”